Training for Healthcare Professionals
Services
Training for Healthcare Professionals, Trainees and Trainers
Having worked within the NHS and healthcare industry for over 15 years, our trainer provides your healthcare professionals, trainees and trainers with some unique workshops to enhance their clinical effectiveness, patient service and mental health.
Expertly facilitated, our selection of training for healthcare professionals provide challenging and thought-provoking sessions for your staff and trainee schemes
• Professional boundaries
• Conflict Mangement
• Advanced Communication for success
• Team focus day
• The keys to effective team working
The following training for healthcare professionals can be custom designed for your needs
Very often it can be frustrating when trainees or new staff seem unable to pick up and apply certain skills that you feel you have taught them well, can’t it? Teaching can be effective and yet very often it is only concentrating on surface level skills, competencies or behaviours and the trainee or new member of staff can find it difficult to apply these skills and behaviours on a daily basis.
Learning how to model a skill or behaviour takes an entirely different approach. Modelling is the process by which an external observer (the modeller) gathers information and insight into how someone (the subject) achieves a particular state/behaviour/outcome with the aim of creating a way to describe what is happening and how to replicate it (a model). The modeller sets their outcome and then begins with an open mind, like a blank sheet of paper and as cleanly as possible, sets about discovering how the subject does what it is that they do.
The process of modelling is about reverse-engineering your subject(s) language, behaviours, states, perceptions, internal processes and more.
The difference that makes the difference is that the ‘modeller’ (trainee) then gets a much deeper understanding of the skill or behaviour and can then adapt the model to fit authentically with how they operate and how they see themselves as a doctor or healthcare professional.
During this fun, content packed and challenging day, trainees get the opportunity to:
• Learn the keys to modelling effectively
• Identify people with the key skills they need
• Know how to define their modelling project and discover the key pattern of excellence
• Understand 3 effective ways of modelling
• How to put it all together and add the model to their consultation skills
During the day the trainees will get the opportunity to model a new skill as we provide a live modelling subject for them to model. This is a really fun and effective way for them to really notice the difference modelling can make to their skills and fulfilment within their roles.
Modelling for Healthcare Professionals
Supervising Trainees with Mental Health Issues
This facilitated training for healthcare professionals looks at the trainer's boundaries and understanding their responsibility when supporting trainees with mental health issues.
Through a powerful combination of training, facilitation, discussion and group coaching we cover:
• What are the key warning signs that there may be underlying mental health issues
• When looking at the common circumstantial problems for trainees, what is the role of the trainer and where do the boundaries lie - trainer/ mentor/ coach/counsellor/ friend
• How to use a clean set up to help trainees and to set boundaries
• Utilising aspects of clean feedback to help trainees recognise what is going on for them
• Understanding the impact of unknown purpose/ identity/ clashing of values/ limiting beliefs
• Signposting
• Discussion of case studies and the role of the trainer relating to these
We concentrate on the last two of the GMC guidelines for good medical practice and professionalism namely:
• Establish and maintain good partnerships with your patients and colleagues
• Maintain trust in you and the profession by being open, honest and acting with integrity
Within this we also include:
Domain 3 – Communication partnership and teamwork
35 - You must work collaboratively with colleagues, respecting their skills and contributions.
36 - You must treat colleagues fairly and with respect.
37 - You must be aware of how your behaviour may influence others within and outside the team.
Domain 4 – Maintaining Trust
65 - You must make sure that your conduct justifies your patients’ trust in you and the public’s trust in the profession.
69 - When communicating publicly, including speaking to or writing in the media, you must maintain patient confidentiality You should remember when using social media that communications intended for friends or family may become more widely available.
We also pick up on the following from the GMC’s guidance ‘Tomorrow’s Doctors’:
• Act with integrity, be polite, considerate, trustworthy and honest.
• Take personal and professional responsibility for their actions.
• Recognise the potential impact of their attitudes, values, beliefs, perceptions and personal biases (which may be unconscious) on individuals and groups and identify personal strategies to address this.
• Undertake various team roles including, where appropriate, demonstrating leadership and the ability to accept and support leadership by others and identify the impact of their behaviour on others.
All of the above is applied in the following contexts:
• Their role and how they are seen within meetings and training
• What is appropriate on social media
• Their role with colleagues
• Social activities and when (or if) they switch off being a doctor or healthcare professional
During this highly interactive and thought-provoking training for healthcare professionals , delegates are given powerful and relevant scenarios for their discussion and how these impact their identity as a doctor or healthcare professional outside of the consultation room.